We are looking for a dedicated Customer Service Representative to join our team in Rockland, MA. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.
Responsibilities:
• Engage directly with customers to understand their needs and provide tailored solutions.
• Prepare accurate quotations for new pumps, pump systems, and spare parts.
• Process customer orders promptly while verifying accuracy and required documentation.
• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.
• Track shipments, provide schedules, and ensure timely delivery of goods.
• Organize and support trade shows and seminars as needed.
• Maintain detailed records and generate reports to support operational efficiency.
• Collaborate with sales representatives and management to address account activities.
• Provide technical insights and assistance to customers regarding product offerings.
• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
Qualifications:
• 5 years of customer service/administrative experience within the distribution, manufacturing, wholesale, or similar industry
• Strong proficiency in Windows-based programs and ERP systems, such as NetSuite.
• Excellent organizational skills with the ability to manage large volumes of data.
• Effective multitasking capabilities and attention to detail.
• Superior communication skills, both written and verbal.
• Mechanical aptitude and familiarity with mechanical equipment sales.
• Ability to pass background checks, reference checks, and drug tests.
• Solid understanding of basic math to support quotation and order processes.
...Job Overview W2 Only We are seeking a highly experienced PeopleSoft Integrator / Support Analyst to support critical initiatives within a large-scale PeopleSoft Pension Administration system supporting complex public-sector pension plans. This role is 1...
This is Hemanth from Synstack Ecommerce Architect-Shopify San Ramon CA Contract Required Skills and Qualifications Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Extensive experience...
Job description Mature and Dependable individuals needed to fill evening Office Cleaning Specialist position in the Akron area. We have multiple positions available in medical office buildings and general office buildings throughout the area. You will be Cleaning ...
...considered for this job Candidates will be required to work on site 4 days per week in Salt Lake City The Senior Oracle Database Administrator serves as a key technical leader responsible for designing, implementing, and maintaining enterprise database platforms...
...2 THE POSITION Would you like a rewarding career that can make a positive difference in the lives of others? Join others in local government agencies in experiencing the satisfaction of public service while enjoying professional career growth and numerous promotional...