Job Description

The Facilities Clerk plays a vital role in maintaining a clean, professional, and welcoming office environment. With a strong emphasis on hospitality, this role combines daily and deep cleaning responsibilities with administrative and facilities support to ensure that attorneys, staff, and visitors experience the highest level of comfort and service. The ideal candidate takes pride in creating a polished, orderly workplace and approaches every task with a customer-service mindset.

Duties and Responsibilities

Hospitality & Kitchens/Pantry Maintenance

• Perform both routine and deep cleaning to ensure these spaces are spotless, inviting, and fully functional.
• Load and unload dishwashers promptly, keeping prep areas neat and tidy.
• Restock coffee stations, utensils, condiments, and pantry supplies to ensure consistent availability.
• Monitor expiration dates, rotating or replacing items as needed to maintain quality and freshness.

Conference Room Support

• Reset conference rooms with a focus on professionalism and hospitality, ensuring they are welcoming and ready for the next meeting.
• Wipe down tables, arrange chairs, remove trash, and restock supplies.
• Assist with meeting logistics, including room setup, catering, and beverage service, always ensuring a polished and client-ready experience.

Office Supply & Snack Stocking

• Monitor and replenish office supplies, snacks, and beverages in common areas, maintaining an inviting and well-stocked environment.
• Keep supply closets and snack stations organized and orderly.
• Track inventory levels and assist with placing supply and snack orders as directed to ensure continuity of service.

General Facility Upkeep

• Conduct proactive walkthroughs to ensure high-traffic areas are clean, safe, and welcoming at all times.
• Respond promptly and courteously to cleaning or maintenance requests.
• Provide support for minor facility and maintenance tasks as needed.

Administrative Support

• Provide administrative support to the Facilities team, including tracking inventory, submitting invoices, and coordinating with vendors.
• Maintain accurate records related to cleaning schedules, supply orders, and facility projects.
• Provide support for firm events or special projects, ensuring a high level of hospitality and attention to detail.

Other Duties

Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job, but rather to provide a representative summary of the major duties and responsibilities performed by incumbents of this position. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge and Abilities Required

• Strong customer service and communication skills; hospitality mindset a must.
• High attention to detail and pride in maintaining a clean, professional environment.
• Ability to multitask and prioritize in a fast-paced law firm setting.
• Flexibility to assist with occasional after-hours needs for meetings or events.
• Ability to manage time and work unsupervised.
• Ability to work independently and with a team.
• Ability to work safely and responsibly with a variety of cleaning supplies.
• Ability to push or lift up to 30 lbs.
• Knowledge of calendaring / booking software
• Authorized to work in the U.S.

Experience and Education Required

• Prior experience in facilities, hospitality, or office support preferred.
• Achievement of High School Diploma or GED.
• Prior experience with cleaning in a professional setting preferred.
• Previous experience using calendaring / booking software.

Working Conditions

Normal office environment.

Physical Requirements

While performing the duties of this job, the employee will be required to sit for long periods of time, come and go from workspace repeatedly throughout the day, use a computer and phone, talk, listen, read and understand documents, and move and lift up to 30 pounds. The physical demands described are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

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