Job Description

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operational functions of the organization to ensure efficiency, productivity, and compliance with company policies and industry regulations. This role involves managing teams, streamlining processes, and collaborating with cross-functional departments to achieve business goals.

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Knowledge of:

Low Voltage Contractor, Fiber Optic Cabling, Fire Alarm Systems, Fire Life Safety, Audio Visual A/V, Security Systems, CCTV, Access Control, Genetec, Lenel, Milestone, Wireless, Intrusion, Nurse Call,

Service and Maintenance. DAS, and ERRCS

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Key Responsibilities:

· Plan, direct, and coordinate operational activities to meet organizational objectives

· Implement and monitor standard operating procedures to enhance productivity and reduce costs

· Lead, coach, and develop team members to ensure high performance and professional growth

· Track key performance indicators (KPIs) and prepare regular reports for leadership

· Ensure compliance with safety, quality, and regulatory standards

· Collaborate with other departments (e.g., finance, HR, sales) to align operations with company goals

· Oversee inventory, supply chain logistics, scheduling, and resource allocation

· Identify areas for process improvement and lead change management initiatives

· Manage budgets, contracts, and vendor relationships

· Resolve operational issues quickly and effectively to minimize disruption

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Qualifications:

· 5+ years of progressive experience in operations or management roles in low voltage contracting industry

· Strong leadership and team-building abilities

· Excellent analytical, organizational, and problem-solving skills

· Proficiency in project management tools and enterprise systems (e.g., ERP, CRM, Procore)

· Outstanding communication and interpersonal skills

· Ability to thrive in a fast-paced, dynamic environment

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Preferred Experience (if applicable):

· Experience in low voltage contracting field

· Familiarity with lean manufacturing or Six Sigma methodologies

· Knowledge of compliance standards and industry-specific regulations

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