Job Description

Hi,

I hope you are doing well!

We have an opportunity for SmartComm Administrator with one of our clients for Los Angeles, CA.

Please see the job details below and let me know if you would be interested in this role.

If interested, please send me a copy of your resume, contact details, availability, and a good time to connect with you.

Title: SmartComm Administrator

Location: Los Angeles, CA

Terms: Long Term Contract

Job Details:

The SmartComm Administrator is responsible for the overall maintenance configuration and administration of the Smart Communications platform This role involves managing system integrations designing and maintaining communication templates and ensuring the platform operates efficiently and securely to meet the organizations business and customer engagement needs

Key Responsibilities

• Administer and configure the Smart Communications platform to ensure optimal performance security and compliance
• Manage system integrations between SmartComm and other enterprise applications such as CRM systems eg Salesforce policy management systems eg Guidewire and customer databases
• Design configure and maintain SmartComm templates for generating highquality documents and multichannel communications eg print email and web
• Handle administrative activities including managing user access resource ownership version control and workflow processes
• Monitor and analyze application logs to identify and resolve SmartCommrelated issues in a timely manner
• Maintain comprehensive documentation of system configurations processes and integrations for auditability and knowledge sharing
• Work closely with business analysts and stakeholders to gather requirements and implement solutions that meet evolving business needs
• Collaborate with development teams to support a DevOps approach for application updates and deployments particularly in a cloud environment eg Azure or AWS
• Act as a subject matter expert for the Smart Communications platform providing technical guidance and training to endusers and team members

Thank you!

Amit Jha

Senior Recruiter | BeaconFire Inc.

📞 (609) 596-0064

📧 amitj@beaconfireinc.com

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