Job Description

STORE MANAGER, OUTLET

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.

WHAT YOU’LL DO:

• Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
• Recruit, hire, and retain best in class talent
• Deliver operational excellence in all store processes
• Develop strategic plan to drive sales through business analytics and achieving productivity goals
• Create foot traffic through community involvement
• Demonstrate flexibility and ability to multitask in a fast-paced store environment
• Drive Omni channel sales by utilizing all available tools and technology

HOW WE MEASURE RESULTS:

• Drive Operational Excellence and Sales Performance — Achieve and exceed sales goals through effective planning, execution, and teamwork.
• Inspire and Develop High-Performing Teams — Build a culture of accountability, growth, and empowerment.
• Deliver Exceptional Client Experiences — Ensure every interaction reflects the brand’s commitment to service and style.
• Uphold Brand Standards and Operational Compliance — Maintain consistency and excellence across all store functions.
• Optimize Resources and Productivity — Maximize efficiency while protecting profitability.
• Attract, Hire, and Retain Top Talent — Build a dynamic team that embodies the brand and drives results.

YOU’LL NEED TO HAVE:

• 2+ years of relevant Store Manager experience as a proven leader
• Strong communication skills and ability to engage with diverse clientele.
• Proficiency in reading, speaking, and writing in English is required.
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.

WE’D LOVE TO SEE:

• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
• Well connected with the ability to engage; a true brand ambassador
• Customer service obsessed; ability to sell with a passion for styling and love for fashion
• Strong in performance management and team development
• Technologically savvy individual with an entrepreneurial spirit

MICHAEL KORS PERKS:

• Generous Vacation Days
• Internal mobility Across Brands
• Cross-Brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

PHYSICAL REQUIREMENTS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

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