Job Description

Our client, a luxury Italian footwear brand , is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed.

Job Duties Include:

• Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement
• Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth.
• Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies.
• Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets.
• Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation.
• Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control.
• Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity.
• Additional duties as needed and assigned

Job Qualifications Include:

• 3+ years of experience in high-end or contemporary retail
• Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued
• Proactive in developing creative strategies to grow the client base and drive sales
• Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance
• Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed
• Ability to lift 50lbs and stand for duration of shift

Salary: $110K-$130K + bonus

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: for access to our Right to Work and E-Verify.

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