Job Description

About Pocket FM

It’s an exciting time to join Pocket FM as we continue shaping the future of audio entertainment in the United States and globally. We are a leading audio OTT platform with a vast collection of serialized audio series, podcasts, and audiobooks across a wide range of genres.

With over 100k+ hours of content and a global community of over 100 million listeners, Pocket FM is scaling rapidly across regions and time zones. As our teams continue to expand—particularly between the U.S. and India—efficient, thoughtful travel coordination is essential to supporting our people and business operations.

We are looking for an in-house Travel Coordinator to manage and support all employee, leadership, and production-related travel. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys enabling teams through seamless logistics.

The Travel Coordinator will be responsible for planning, booking, and managing international and domestic travel for employees, executives, and cross-functional teams. You will serve as the central point of contact for all travel logistics, ensuring a smooth, cost-effective, and flexible travel experience.This role requires excellent communication, discretion, and the ability to manage multiple travel requests while adapting quickly to changing priorities.

Responsibilities:

• Coordinate and book International and Domestic travel, including flights, hotels, ground transportation, and visa support.
• Serve as the primary point of contact for all company travel-related requests, changes, and emergencies.
• Manage travel arrangements for executives, leadership, and cross-functional teams, including creative and production staff.
• Ensure all bookings comply with company travel policies and budget guidelines.
• Handle last-minute changes, cancellations, and urgent travel needs with speed and professionalism.
• Track and reconcile travel spend; provide reports and insights as needed for Finance and leadership.
• Partner with People Ops, Finance, and Admin teams to support onboarding travel, offsites, company events, and retreats.
• Maintain accurate and organized records of itineraries, confirmations, and travel documentation.
• Build and manage relationships with travel vendors, airlines, hotels, and booking platforms.
• Continuously improve internal travel processes to increase efficiency, cost savings, and employee experience.

Qualifications & Preferred Experience

• 3+ years of experience in travel coordination, executive support, office administration, or a related role.
• Strong knowledge of domestic and international travel logistics, including high-volume, multi-city, and international bookings.
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills with a high level of professionalism and discretion.
• Comfortable handling last-minute changes, urgent travel needs, and shifting deadlines.
• Proficiency with travel booking platforms and expense management tools.
• Experience supporting executives or leadership teams.
• Experience working in tech, media, entertainment, or high-growth startup environments.
• Proven ability to proactively solve logistical challenges and anticipate travel needs.
• Experience coordinating travel for large teams, offsites, or company events.
• Familiarity with frequent travel to and from India, including visa processes, regional airlines, time zones, and cross-cultural considerations.

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